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Copyright © All rights reserved. Pets Direct, Epsom Downs  
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For information: click on the links below, call 01737 358410 or email us

 

 

Email: pets.direct@btinternet.com

Areas covered

 

FREE DELIVERY is available to customers in the following areas:

Ashtead, Banstead, Belmont, Burgh Heath, Cheam (South of High Street), Epsom, Epsom Downs, East & West Ewell, Ewell Court, Headley, Kingswood, Langley Vale, Leatherhead, Lower Kingswood, Nork, Stoneleigh, Tadworth, Walton on the Hill, Woodmansterne. If you live in a nearby area please contact us to discuss your requirements.

 

Arrangements if you are going to be out

 

If you happen to be out when your delivery arrives, don't worry, we are happy to leave it in a convenient place and let you know where to send your payment to. If you know that you are likely to be out at the time of delivery, just mention it when ordering and we can pre-arrange the best place to leave your delivery and your payment.

 

 

Delivery days/times

 

As a general guide, our normal weekly delivery schedule is as follows:

 

TUESDAY:      Ashtead, Epsom Downs, Headley, Langley Vale, Leatherhead,                     Tadworth, Walton on the Hill, Wells Estate

WEDNESDAY: Belmont, Cheam, East Ewell, Epsom (Wells Estate on

                   Tuesdays), Ewell Court, Stoneleigh, West Ewell

THURSDAY:    Banstead, Burgh Heath, Epsom Downs, Nork, Woodmansterne

FRIDAY:         Lower Kingswood, Kingswood

 

In order to maintain a free delivery service, we try to deliver to each area on a regular day each week. We are however sympathetic to your pets' needs and will be flexible when possible, especially when delivering your initial orders.

 

The deliveries are scheduled for late afternoon/early evening as we have found that this suits most of you!

 

 

Minimum orders

 

We have no specific minimum order policy, but prefer to use the common sense approach. If the amount you require/area you live makes it unfeasible for us to deliver, perhaps we could deliver a larger amount or you could collect it from us (Epsom Downs). Or you may have a friend or relative living on one of our regular routes that would take it for you. We usually manage to work something out!

 

 

Payment

 

We ask that cash or cheque payment (payable to Pets Direct) is made at the time of delivery or that a bank transfer has been arranged. If you happen to be out when your delivery arrives, we will let you know where to send your payment. If you know that you are likely to be out at the time of delivery, just mention it when ordering and we can pre-arrange the best place to leave your payment.

 

 

Setting up a regular delivery

 

To save you remembering to order in advance:

You may find it more convenient, as many customers already do, to set up a regular delivery schedule. We simply diarise it at whatever interval suits you - whether weekly, every six months or anything between - it's up to you. Or, if you prefer, we can diarise to contact you the week before your next delivery is due - giving you the opportunity to check your current stock and confirm whether a delivery is needed or not.

 

 

You can collect

 

If it is more convenient for you, you can arrange to collect your order from our home in Epsom Downs. Just place your order in the normal way and mention it at the time.

 

 

Areas covered

 

Delivery days/times

 

Arrangements if you are going to be out

 

Minimum orders

 

Payment

 

Setting up a regular delivery

 

You can collect

Areas
Delivery
Arrangements
Minimum
Payment
You
Setting

PETS DIRECT

 

 

 

 

 

 

 

 

39 Downland Way

Epsom Downs

Surrey

KT18 5SL